Last updated: 25 May 2026
These Terms of Service ("Terms") govern your access to and use of the Ravecho application and website ("Service"), operated by Melon/ink (trading as Ravecho, ABN pending), based in Queensland, Australia ("we", "us", or "our"). By accessing or using the Service you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Service.
Ravecho is an AI-powered entertainment and educational platform that allows users to have text and synthesised voice conversations with AI-generated representations of historical figures, public figures, and fictional characters. All responses are generated by artificial intelligence and are provided solely for entertainment and educational purposes.
You must be at least 13 years old to use the Service (16 if you reside in the European Union or United Kingdom and applicable law requires it). If you are under 18 years of age, you must have the permission of a parent or legal guardian, and they are responsible for supervising your use of the Service. By using the Service, you represent that you meet these requirements.
The Service is not intended for use by individuals who are experiencing an acute mental health crisis, are in an unstable psychological state, or are otherwise vulnerable to being adversely affected by simulated human-like dialogue. If this describes you or someone in your care, please do not use the Service and instead seek qualified human support (see helpline list above).
You acknowledge and agree that:
To the maximum extent permitted by law, you release Melon/ink from any claim arising out of psychological, emotional, or behavioural harm alleged to result from your interaction with the Service, except where such harm is caused by our gross negligence or wilful misconduct, or where such release is prohibited by the Australian Consumer Law or other non-excludable consumer protection law.
The Service uses anonymous authentication by default. If you create a subscription account, you agree to provide accurate and complete information. You are solely responsible for all activity that occurs under your account or session. Notify us immediately of any unauthorised use.
Certain features of the Service require a paid subscription. Subscriptions are billed on a recurring basis through Stripe. Prices are displayed at the time of purchase. Subscriptions automatically renew at the end of each billing period unless cancelled. You may cancel at any time through the in-app billing portal; your access will continue until the end of the current paid period. We do not offer refunds for partial billing periods except where required by the Australian Consumer Law or other applicable law.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:
By uploading a voice sample to the Service, you represent and warrant that you own or have the legal right to use that audio recording. You grant Ravecho a limited, non-exclusive licence to process the audio solely for the purpose of creating a synthesised voice profile for use within the Service. We do not use uploaded voice samples to train AI models, and we do not share them with third parties beyond what is strictly necessary to provide the Service (i.e. transmission to our voice synthesis provider).
The Ravecho name, logo, application design, and underlying code are owned by or licensed to Melon/ink. You may not copy, reproduce, distribute, or create derivative works based on our proprietary materials without prior written permission.
AI-generated responses produced during your use of the Service are provided to you for personal, non-commercial use only. We make no claim that AI-generated output is original or that it does not incorporate third-party intellectual property.
We respect the intellectual property rights of others. If you believe that any content on the Service infringes your copyright, trademark, or other intellectual property right, please contact us at legal@ravecho.com with a description of the alleged infringement.
We may add, modify, restrict, suspend, or remove any character, voice, image, prompt, response, or other content from the Service at any time, for any reason or no reason, at our sole and absolute discretion, with or without prior notice and without liability to you. This includes (without limitation) characters we judge to be: harmful, offensive, defamatory, sexually explicit, inappropriate for our user base, subject to a credible legal complaint, contrary to our editorial standards or community guidelines, commercially or reputationally unsuitable, or otherwise inconsistent with the purpose of the Service. No promise is made that any particular character will remain available, even if it has previously been promoted, featured, or included in a paid plan. Removal of a character does not entitle you to a refund.
If a character you have used is removed, you may lose access to associated chat history or generated content tied to that character. We will make reasonable efforts to preserve your own data (subscription state, settings, personal voice clones, transcripts of past conversations) but cannot guarantee continued availability of any specific Service feature.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. To the maximum extent permitted by law, we disclaim all warranties including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components, or that any AI-generated content will be accurate, complete, or appropriate.
Nothing in these Terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition, implied or imposed by the Australian Consumer Law that cannot be lawfully excluded or limited.
To the fullest extent permitted by applicable law, Melon/ink (trading as Ravecho), its directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Service, even if advised of the possibility of such damages. Our total aggregate liability to you for any claim arising under or in connection with these Terms is limited to the total amount you paid us in the 12 months immediately preceding the event giving rise to the claim, or AUD $100, whichever is greater.
You agree to indemnify, defend, and hold harmless Melon/ink and its officers, directors, and employees from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any third-party rights.
We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have violated these Terms or if required by law. You may stop using the Service at any time. Upon termination, all rights granted to you under these Terms will immediately cease. Provisions that by their nature should survive termination will do so, including Sections 2, 3A, 8, 10, 11, 12, and 15.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We may also update these Terms from time to time. We will update the "last updated" date at the top of this page. Where changes are material, we will make reasonable efforts to notify you. Your continued use of the Service after any changes constitutes your acceptance of the revised Terms.
These Terms are governed by and construed in accordance with the laws of the State of Queensland, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of Queensland, Australia to resolve any dispute arising out of or in connection with these Terms or the Service.
For general enquiries: hello@ravecho.com
For legal or IP matters: legal@ravecho.com
Also see our Privacy Policy.
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